New Landlord FAQ

Why use a professional property manager?

Our experienced team are able to effectively manage the tenancy through rent collection, repairs and upkeep, renegotiation and compliance in order to maximise your return on investment. A good property manager will make you money on your investment, not cost you money.

How do I change my managing agent?

It’s easy. All you need to do is contact us and we will manage the change over for you. We’ll organise for the tenant to be notified and for the keys and paperwork to be collected from your old managing agent. Everything else carries on as usual.

What costs do I need to pay?

We are able to offer very competitive management fees, leasing fees, renewal fees and statement charges.

How will I know what my property will rent for?

We will get the best idea of your property’s value in the current market by comparing it to other properties similar to yours. The market plays a large role in determining what amount of rent you will achieve, we can assist in advising what the demand for a property such as yours is in a particular area.

How long will it take to find a tenant for my property?

In our experience properties that are well presented, priced according to market conditions and represented by a professional agent will stand out from the crowd and therefore attract the right tenant faster.

How can I guarantee that my property will be well looked after?

Every tenant’s application is screened very carefully and clear expectations are set right from the start. Our experienced team will conduct thorough ingoing, outgoing and regular routine inspection reports. All are conducted with photographs to minimise any problems that may arise during the tenancy. All repairs and maintenance are communicated to you and addressed in a timely manner.

What happens if my tenant doesn’t pay rent?

Rent arrears can become a major issue if not addressed promptly. We monitor tenant arrears on a daily basis and keep you informed along the way. Should a tenant fall behind we take action in accordance with the Residential Tenancies Act.

What if I want to sell my property?

You are entitled to sell your property with a tenancy in place. Our strong relationships between our sales team and our tenants enable us to seamlessly market and gain access in accordance with the Residential Tenancies Act.